Toggle Nav
Itero Instructions
Great Lakes can accept scans directly from iTero scanners. Please follow the instructions below to get started. If you have any questions, please contact:
Laboratory Customer Service
Phone: 800.828.7626 x 132
Email: [email protected]
- If this is the first case you will be sending to Great Lakes Dental Technologies, you will need to first add our lab to your list of labs drop down box.
- You can only do this if you have a business license.
- Call iTero 1-800-577-8767 and give them our ID# 10967
- Digital Bite:
- Scan the patient’s upper and lower arch, we will only print what we need for fabrication but use the occlusion in many cases to evaluate the appliance design. For the bite, scan this in the ‘fabrication position’ which should be set up prior to scanning as you would have when taking a wax bite to send to us with casts. Please be sure to remove any wax or bite material from the buccal surface of the teeth to be scanned so the surface of the teeth can be read by the scanner and orient the upper and lower arches correctly. Follow the appropriate position recommendations required for the appliance you are requesting. We will print that bite position and use this to mount the printed models.
- Examples:
- For a Splint:
- VDO minimum set at 1.5 mm from highest point of contact
- For a Sleep appliance:
- VDO open and advanced for the appliance you are ordering
- For a Splint:
- Examples:
- Scan the patient’s upper and lower arch, we will only print what we need for fabrication but use the occlusion in many cases to evaluate the appliance design. For the bite, scan this in the ‘fabrication position’ which should be set up prior to scanning as you would have when taking a wax bite to send to us with casts. Please be sure to remove any wax or bite material from the buccal surface of the teeth to be scanned so the surface of the teeth can be read by the scanner and orient the upper and lower arches correctly. Follow the appropriate position recommendations required for the appliance you are requesting. We will print that bite position and use this to mount the printed models.
- You then need to fill out the case information similar to that of a prescription. Be sure to tell us the patient’s name and a due date.
- The “Notes Section” can be treated as your prescription in that you will tell us exactly what you want Great Lakes to fabricate. If you have a Master Rx on file, you can also write that number down here.

