Submit a Lab Case
Submitting a lab case to Great Lakes is easy! You can mail in physical models with an Rx or you can submit them to us digitally through your platform of choice. Our design technicians will contact you with any questions they have on your case. If you have any questions on how to get started, please contact our Laboratory Customer Service Department at 800-828-7626.
Option 1 - Use Your Digital Software Platform
Select your platform to view easy instructions on how to submit a digital model.
Great Lakes also supports DDX, Planmeca, Heron, Shining 3D, ORI, and DS Core. Please contact us if you need assistance.
Option 2 - Great Lakes Digital Portal
Upload your digital models to the Great Lakes Digital Portal. It's a simple and secure way that accepts STL files from any scanner. Click here for instructions.
Step 1 - Download and Complete Rx
Choose the prescription from the dropdown list below.
This will open a PDF file in a new window. Please make sure you do not have a popup blocker enabled.
Step 2 - Print Shipping Label
🇺🇸 United States Customers
🇨🇦 Canadian & International Customers
Ship to:
Great Lakes Dental Technologies
200 Cooper Ave
Tonawanda NY 14150
USA
Step 3 - Mail It In!
You may drop off your package at any United States Post Office or send it out with your daily mail.
Please make sure your models are securely packaged to prevent damage.
Click below to request boxes, labels, or Rx forms to be mailed directly to your practice - completely free of charge!